Personal information we collect
Gro-Play recognizes the importance of protecting the privacy of our users, for fulfillment of our mobile application service; we strive to limit the scope of user information collection to:
Personal information: generally includes any information that can be used to personally identify you, such as: your name, address, email address, postcode, gender, telephone number, location.
Other Information: we may also collect information that is not considered personal as it does not identify you personally, such as: shopping preferences and shopping history, marketing preferences including the type of marketing materials you wish to receive and how you would like to receive them, information you provide via customer service in relation to products and services, responses you may provide as part of a survey, device identification information when you use a computer, mobile phone, tablet or other device to use our service.
How we store your personal information
Your personal information is stored in our database which is password protected and your information is never disclosed to a third party. All reasonable steps are taken to ensure your personal information is protected from misuse, loss, unauthorized access, modification or disclosure.
Disclosure of Data:
If the company is involved in a merger, acquisition or asset sale, your personal information may be transferred, and we will provide notice before the transfer.
Disclosure for Law Enforcement
Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
We may disclose your personal information in good faith that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of both yours and us.
- To prevent or investigate possible wrongdoing in connection with our service.
- To protect the personal safety of users or the public
- To protect against legal liability
How we store your credit card information
To ensure protection of your credit card details, credit card payments are processed using a secure, TD bank (Toronto-Dominion Bank) payment gateway service. This service meets the industry standard for secure credit card payments. Any changes or updates to your payment information need to be made via this gateway. For security purposes OTW Grocery will not handle any credit card information via phone or email. All credit card details are encrypted and cannot be accessed by our Customer Service Staff.
We may send you direct marketing communications and information about products and services offered by us via email or SMS.
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